Privacy policy
Agene Pty Ltd (trading as Cedora®) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1968 (where applicable). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Cedora® is a registered trademark of Agene Pty Ltd (ACN 673 154 811), an Australian registered company (View trademark details).
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on our website, placing on order, subscribing to our marketing communications, or otherwise interacting with Cedora®. This may include your name, email address, phone number, shipping and billing address, and payment details
We also automatically collect data through cookies, and third-party tools (eg. Google Analytics, Meto Pl Kowy) to help us analyze website traffic, user behavior, and enhance your shopping experience.
2. Use of Information
We use your personal information to process transactions, deliver orders, communicate with you, personalize your experience, and send promotional messages (via email or SMS) if you opt in. Data may also be used for internal analytics and service improvements.
3. Disclosure to Third Parties
We do not sell or lease your personal information to any third party. We may share your information only with service providers who support our operations, including payment gateways (e.g., PayPal, Afterpay, Crypto.com), logistics partners, marketing platforms (e.g., Klaviyo, Postscript), and hosting services (e.g., Shopify), and only to the extent necessary to provide our services.
4. Data Security
Agene Pty Ltd (trading as Cedora®) employs reasonable technical and organizational measures, including encryption, secure socket layer (SSL) technology, firewalls, and restricted access protocols to protect your information from unauthorized access, alteration, or disclosure.
5. Payments
All payment transactions on Cedora® are processed through secure and trusted gateways such as PayPal, Afterpay, credit card processors, and Crypro.com. Your card details are encrypted and not stored on our servers.
6. Text Messaging & Marketing Communications
By subscribing to SMS or email marketing, you consent to receive recurring automated messages regarding promotions, order updates, and cart reminders. You can opt out at any time by following the unsubscribe instructions included in the message (e.g., texting STOP). We may share your consent status with our messaging platforms strictly for delivery purposes.
7. Use of Cookies
Our website uses cookies and similar technologies to remember your preferences, keep track of items in your shopping cart, and personalize your experience. You may disable cookies in your browser settings, but some functionality of our website may be affected.
8. External Links
Our website may contain links to external websites. Cedora® is not responsible for the privacy practices or content of these third-party site.
9. Children's Privacy
Agene Pty Ltd (trading as Cedora®) does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal data without parental consent, we will take steps to remove such information.
10. Access and Updates
You may request access to or correction of your personal information held by us by contacting our team. We will take reasonable steps to verify your identity and respond to your request in a timely manner.
11. Changes to This Policy
Agene Pty Ltd (trading as Cedora®) reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
Cedora® is a registered trademark of Agene Pty Ltd (ACN 673 154 811), an Australian registered company (View trademark details). Email: care@cedora.com.au
